Amazon pays extra attention to what its customers have to say through customer chats, and with all of us reaching out directly, our message will be loud and clear.
Will you chat with an Amazon customer service agent now? Here's what to do:
1) Log in and get started here.
2) Select the fourth box, "Prime or Something Else."
3) Under "Tell us more about your issue," select "More non-order questions."
4) Then select "Other non-order question" when a new drop down menu appears.
5) Click the yellow chat box and a new window will appear where you can send your message.
It's always best to speak in your own words, but here are some points you can share with the customer service agent: